Guidelines regarding use of the VPN:

• Certain administrative applications (Cascade, Data Warehouse, KSAMS, FileNet, and others) require the VPN (see connection instructions below).
• Remote Desktop to your workstation on campus requires the VPN.
• You may need departmental resources which require the VPN. Please consult with your local IT support.

Accessing the VPN

If you try to access a UCI resource without the VPN and cannot make a connection, try these in order:

1. Use the Cisco AnyConnect application (the “Software VPN”), enter vpn2.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group.
2. If you cannot get a connection on vpn2, enter vpn.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group.
3. If you cannot get a connection with Default-UCI, enter vpn.uci.edu in the Ready to Connect field, then choose UCIFull as the Group.

If you are already using vpn.uci.edu please disconnect and try vpn2.uci.edu.

The various VPN choices and their applicability are documented at https://www.oit.uci.edu/help/vpn/ which will be updated with any new instructions.

We appreciate your cooperation as we try to make UCI resources available to as many people as we can.  Please reach out to OIT Security by opening a ticket if you have any questions.

Follow the instructions below to set up your email, calendar, contacts and task management account in Outlook for Windows. If you are a Health Sciences Exchange user, do not use these instructions. Instead, please contact the HS Help Desk at 714-456-3333 for support.

1. Select the Start Menu and then select Control Panel.
2. In the windows the appears, select Mail (32-bit). If you don’t see this icon, you can search for it using the Search Control Panel tool in the upper-right corner of the window.
3. Select Show Profiles.
4. In the Profile Window, select Add. When prompted, give this profile a name (e.g. your name or your UCInetID) and then select OK.
   • If you already have a Profile, select Properties instead to add the email address to your existing profile.
5. In the Auto Account Setup window that appears, use the following settings:
   1. Your Name: Enter Your Name
      • If you login to the AD domain, this field may be greyed out.
   2. Email Address:  Enter your address in this format: UCInetID@ad.uci.edu
      • NOTE: In March 2019, Microsoft implemented a change where it now asks you to login to Office 365 in the next step. For this reason, you can no longer enter your email address in the old format UCInetID@exchange.uci.edu (it will fail if you attempt to do so).
   3. No need to enter the password yet as you will be prompted in a separate window.
   4. Select Next.
6. In a few minutes (about 5-10 minutes), you will see a UCI Office 365 login popup window. In the username field, enter UCInetID@ad.uci.edu and your Office 365/Exchange password. Select Login.
7. If you entered the correct password, the popup window will disappear and you will return to the setup window. Select Finish to complete the setup, and then select OK to close the Mail control panel window.
8. You should now be able to start Outlook to see your email and calendar. Please note when starting the applications the first time it may take a few moments for your information to sync with your computer.

1. In Outlook, go to the Tools menu and then select Accounts.
   • If this is the first account you’re creating in Outlook, under Add an Account, select Exchange Account.
   • If you’ve previously created an email account for a different email address, in the lower-left corner of the Accounts dialog box, select + to add an account, and then select Exchange.
2. On the Enter your Exchange account information pane, use the following settings:
   • E-mail address: UCInetID@ad.uci.edu
   • Method: Username and Password
   • Username: UCInetID@ad.uci.edu
   • Password: Your Office 365/Exchange password
3. Make sure Configure automatically is selected, and then select Add Account.
4. After you select Add Account, Outlook will perform an online search to find your email server settings. In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then select Allow. After the new account is created you’ll see the account in the left pane of the Accounts dialog box. Close the Accounts dialog box.
5. After the new account is created, you can view your mail by selecting the new account name in the navigation pane.

Please note when starting the applications the first time it may take a few moments for the inbox & calendar to sync with your computer.

Follow the instructions below to access your Exchange account via OWA (aka Outlook on the Web).

1. Open your web browser and visit https://outlook.com/uci.edu
2. Enter your UCInetID and Exchange password.
   • If you can’t remember your password, select the reset or change your Office 365 password link below the login box and follow the instructions.
3. If this is your first time logging in, you will be prompted to set your Time Zone. Choose Pacific from the list, and then select OK.
4. You should now see your mailbox.